Privacy Policy

Effective Date: 24/01/2025

At  IFA LTD   , we respect your privacy. Personal information collected through this website is used solely for processing orders, communicating with customers, and improving our services. We do not sell or share your data with third parties without your consent. For full details, please see our complete privacy policy page, below.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you make a purchase or interact with our site:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely by third-party payment processors; we do not store your payment details)

1.2 Non-Personal Information

We collect non-personal information to improve our website, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and deliver your orders.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing Communications: To send you promotional emails, if you have opted in.
• Website Improvement: To analyze usage trends and improve site functionality.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With third-party vendors who assist in order fulfillment, payment processing, and website hosting.
• Legal Obligations: To comply with legal requirements or respond to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails by using the "unsubscribe" link in any email.

To exercise your rights, contact us at contact@joytoro.com.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings. 

7. Age Restriction

Our website is intended for individuals aged 18 and older. By using our site, you confirm that you meet this age requirement.

8. International Users

If you are accessing our website from outside of United Kingdom, note that your data will be transferred to and processed in United Kingdom. By using our site, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: contact@joytoro.com