Discreet Packaging
All products are shipped in plain, unmarked boxes or envelopes without branding.
The shipping label contains only necessary details, with no reference to the contents or the company’s nature.
Packaging materials are durable and secure to prevent tampering or damage.
Shipping Options
Express Shipping: Estimated delivery time: 1-3 business days for faster delivery.
International Shipping: Available, but delivery times and customs processing may vary by country.
Order Tracking
Customers receive a tracking number once their order is shipped.
Real-time tracking updates are available through the courier’s website.
Delivery Instructions
Customers can provide special delivery instructions at checkout (e.g., "Leave at the back door" or "Do not ring bell").
Signature on delivery is optional for added security.
Delivery Timeframes
Shipping days: Monday to Saturday (excluding public holidays).
Delays may occur due to customs in international shipping or unexpected logistical issues.
Dispatch
We aim to dispatch all orders placed before 2:00 PM (Monday to Friday) on the same day.
Saturday Dispatch: Some orders may also be shipped on Saturdays.
Orders placed after 2:00 PM on Fridays will be dispatched the following Monday.
Saturday Delivery is available—please contact our sales team for further details.
To ensure same-day shipping, we recommend placing your order as early as possible.
For Royal Mail Tracked 24 orders placed on Saturdays before 12:00 PM, we will prioritize same-day dispatch.
We will also try to dispatch as many Royal Mail Tracked 48 orders as possible—place your orders on Friday evening or Saturday for the fastest delivery.
