Terms & Conditions

Effective Date: 24/01/2025

Welcome to JoyToro! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By using our website, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

Our website is intended for use by individuals aged 18 and older. By accessing or purchasing from our site, you confirm that you meet this age requirement.

2. Use of the Website

You agree to:

• Use the website lawfully and responsibly.
• Refrain from using the website to engage in any fraudulent, illegal, or harmful activities.
• Respect our intellectual property and not reproduce or misuse any content without permission.

3. Products and Services

3.1 Product Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not warrant that these details are error-free. If a mistake occurs, we reserve the right to correct it.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

4. Orders and Payments

4.1 Placing an Order

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons such as payment issues or suspected fraud.

4.2 Payment

Payments are processed securely via third-party payment gateways. We do not store your payment details.

5. Returns and Refunds

5.1 Non-Returnable Products

Due to the nature of our products and for hygiene reasons, items that have been used or opened cannot be returned or refunded. This policy ensures the safety and protection of all our customers and prevents exposure to body fluids or other contaminants.

5.2 Eligibility for Returns

Products are eligible for return only if:

• They are defective or damaged upon receipt.
• They remain unopened, unused, and in their original packaging.

5.3 Return Process

To initiate a return, contact us at [Insert Contact Email] within [Insert Return Window, e.g., 14 days] of receiving your order. Include your order number and a description of the issue. Approved returns must be sent back with proof of purchase.

5.4 Refunds

Refunds will be processed within [Insert Processing Time, e.g., 7-10 business days] after the returned item is inspected and approved. Shipping fees are non-refundable.

6. Shipping Policy

We ship orders to [list regions or countries served]. Delivery times are estimates and may vary due to external factors. Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information or carrier issues.

7. Limitation of Liability

[Your Website Name] is not liable for any:

• Indirect, incidental, or consequential damages arising from the use of our products or website.
• Allergic reactions, misuse, or improper handling of products. Always follow the product instructions and consult a professional if needed.

8. Privacy Policy

Your use of our website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your information.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be effective when posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions or concerns about these Terms, contact us at:

• Email: [Insert Contact Email]